F.A.Q.

Got a question? We have our most frequently asked questions below. Anything else? Drop us a message.

There’s no set amount but we usually deliver at least 400+ photographs.

Edit time is usually around 8 weeks. This can change depending on time of year. Don’t worry we’ll keep you posted.

If you would like some more formal photos with your family that’s totally cool. As our main focus is documenting the moments of your day, we recommend only a few so that you can spend more time having fun with your guests.

A £300 non-refundable booking fee is required to secure your date.

We don’t charge for fuel when travelling across mainland UK. All we ask is that if it’s more than a few hours from Conwy County then Dewi might need somewhere to stay before and after the wedding 😄

Sorry but we don’t provide the raw camera files. All of our images are edited in our signature style by Vicky and provided as JPEGs so you can enjoy them wherever you are.

PRIVACY

OK this is easily the most boring part of our website. BUT it’s important.  We are committed to ensuring that your privacy is protected. We ask you to provide certain information by which you can be identified when you complete my contact form. This is only really so I know your name and can email you back. This stays with us and doesn’t go anywhere. We promise we don’t sell it.

What we Collect (Information we Hold)

We may collect and process information you provide by completing forms on my website and information you supply in email correspondence.

We may collect the following information:

  • Name
  • Email address
  • Mobile number
  • Your home address
  • The address where you’re getting ready at on the morning of the wedding.
  • Names of key family members

Privacy & Individuals Rights

The GDPR includes the following rights for individuals:

  • The right to be informed
  • The right of access
  • A right to rectification
  • The right to erasure (If you ask us to delete every copy of your wedding photos, we will need to receive this request from both parties and there’s a cooling off period of 3 months)
  • Right to restrict processing
  • The right to data portability
  • A right to object
  • The right not to be subject to automated decision-making including profiling.
  • Lawful Processing of Data

We only process data in relation to enquiries and booking conversations with clients. The processes and systems I have in place are designed with your privacy in mind.

Access Requests

If you would like to access the data we have on you, you can request this in writing via email.

Consent & Guest Photos

Throughout the wedding day, I will aim to get photos of all of your guests. During the main family and friends photos, I will work on the assumption that everyone is happy for me to photograph them.

When it comes to other guests e.g. evening reception guests, we work on the basis of ‘assumed consent’ for documentary coverage. We will verbally ask for consent from the people we intend to photograph in any organised or posed photograph.

Photo Removal

You and your guests do have a right NOT to be featured on our website. we will work on the assumption that your guests are ok with us featuring photos that make them look fabulous.

If any of your guests contact us and request that their photo is removed, we will remove the photo.

Security

Precautions are taken on our website to ensure it is as secure as possible. This reduces the chance of data being robbed via hacking or malware.

We delete old emails and mobile numbers when everything has been delivered and we’ve not been in touch for 12 months or longer. If you do text us out of the blue, please keep this in mind. Remember to mention who you are along with your wedding date.

GDPR

We keep up to date with changes in legislation, and we insure that we’re fully GDPR compliant.

Over on the Information Commissioner’s Office website, they explain that the new General Data Protection Regulations (GDPR) are currently a working document and therefore subject to change, so we commit to doing our best to keep up, but if they go and make a load of changes just before peak wedding season, all bets are off until October. Editing your wedding photos comes first.